Privacy Policy
Dr Dimple D’Costa respects the privacy of our patients and is committed to protecting personal and health information in accordance with applicable Australian privacy laws, including the Privacy Act 1988 and relevant Victorian privacy requirements.
Collection of Information
We collect personal and health information needed to provide safe and appropriate medical care. This may include your contact details, medical history, referral information, test results, treatment information, Medicare or billing details and other information relevant to your healthcare.
Information is generally collected directly from you, your referring doctor or other healthcare professionals involved in your care.
Use and Disclosure of Information
Your information is used to assess, diagnose, treat and manage your healthcare. Where necessary, relevant information may be shared with treating doctors, specialists, hospitals, pathology providers, imaging services and other healthcare professionals involved in your care.
Information may also be used for administrative, billing, legal, regulatory and practice-management purposes where permitted or required.
Information Security
We take reasonable steps to protect your personal and health information from loss, misuse, unauthorized access or disclosure. Records may be maintained in electronic and/or physical formats and are handled with appropriate confidentiality.
Accuracy of Information
We aim to keep your information accurate, complete and up to date. Please contact our practice if your personal details change or if you believe information we hold about you needs to be corrected.
Access to Your Information
You may request access to the personal and health information we hold about you. Requests can be made by contacting our practice. Access will be provided in accordance with applicable privacy requirements.
Privacy Enquiries or Complaints
If you have questions or concerns about how we handle your information, please contact our practice. We will review your concern and work with you to resolve it in accordance with our privacy obligations.
Dr Dimple D’Costa
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